HRU Chair Steve Jones met EMR’s Stakeholder Manager Laura Etheridge at the station on 3rd February.  We covered a number of topics, including: management changes at EMR; the December 2020 timetable plans; train punctuality; the planned cycle hub at the station; Smartcards; station announcements; rolling stock changes; and the car park.  As always, it was a very open discussion and numerous points were noted for referral to the relevant people in EMR.   It is pleasing that the regular communication we had with East Midlands Trains has continued under the new EMR franchise.

HRU Chair Steve Jones met EMR's Stakeholder Manager Laura Etheridge at the station on 12th September to discuss various topical matters.  They were joined by Celia Davis of Network Rail.  Among matters discussed were:

• The launch of the new EMR franchise;
• Forthcoming engineering works that will close the line between Market Harborough and Bedford over the weekend of 12th - 13th October, with alterations to train services north from Harborough and replacement buses south;
  
• The December 2019 timetable, (which sees little change from now, though we gain a stop on the weekdays 18:34 from St Pancras but lose the stop on the 19:01)
• Various amenities at the station. 

We remain grateful for discussions of this kind and are keen to maintain a good relationship with EMR, just as we had with EMT beforehand.